Account Manager, Makati City

Agency Ogilvy
Created 02/21/2021
Reference 2021-8480
Category Support Services
Country Philippines
City Makati City
Overview

The Account Manager serves as the key point of contact for day-to-day management as well as development, implementation, and execution of marketing campaigns for current and new clients.

The position will be responsible for assisting with the conceptualization, implementation, and management of client campaigns, coordinating client activities and liaison with other team members of the agency in order to client expectations.

Responsibilities

ACCOUNT MANAGEMENT and OPERATIONS (70%)
• Handles day to day administration of accounts in coordination with the Project Manager (contact

reports, cost estimates, records management) under the direct supervision of an Account Director/Sr.

Account Director; Ensures timeliness execution of work
• Understands customers' requirements in functional as well as business aspects to qualify and close

any sales opportunitie
• Generate campaign/project proposals, pricing as well as critical path
• Maintains relationship with key individuals (project owners) at middle management levels of client

organization
• Develops a thorough understanding of brand
• Supports xx clients dependent on revenue size and project complexity
• Ensures seamless execution of client campaigns, prioritizes resources and keeps Account Director/Sr.

Account Director and other groups well informed of progress and change
• Participates in interactive strategy development with the Strategy Team
• Manages customer satisfaction evaluation process and achieve 90% satisfaction rating
• Adheres to company guidelines such as timely completion of time sheets, accurate revenue forecasts,

and achieving average utilization of 90% or better.

DOCUMENT OWNERSHIP (30%)
• Support creation of Job Orders and support generation of cost estimate
• Oversees the timely production of clear, concise written documentation for project deliverable
• Ensures timely documentation of contact reports (within 24/48 hours)

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