Senior Performance Executive, Sydney, New South Wales

Agency Neo
Created 07/07/2021
Date expired 12/01/2021
Reference 5373327002
Category Media
Country Australia
State New South Wales
City Sydney
Senior Performance Executive

Your goal is to assist the Associate Director in leading, managing and inspiring the team to deliver best in class media strategy, planning and buying for our clients.

What makes us unique?

We build our teams around our clients' needs. Our teams are vertically integrated. Our people are fluent in multiple products. This puts us in a unique place to deliver end-to-end data driven solutions.

Key responsibilities:

People:
  • Delegates work effectively to team members - leading weekly account WIPs
  • Works collaboratively with the entire team across all disciplines throughout the campaign development process ensuring they deliver work in a timely manner
  • Works with AD to manage team holiday/sick leave/Summer Friday approval
  • Ensures team follow the Neo Professional Etiquette Guidelines
  • Maintains a positive, motivating and inspiring team culture
  • Coaches team members regularly to deliver their work to a high standard and in a timely manner - leading monthly meetings and traffic lights
Product:
  • Articulates the agency's USP in market and best in class buying creds clearly to clients and client leads - contributing to business wins (increased scopes and new biz)
  • Completes and manages team accreditations
  • Follows the GroupM compliance/audit process and thus delivers 100% adherence across their clients
  • Leads the creation of individual client growth plans
  • Shows mastery of digital innovation for core clients via Betas/Alpha implementation and case studies
  • Provide strategic direction to client accounts by interpreting the business needs and translating it into an effective media strategy
  • Ensures quality control on all outputs from the team including; media owner briefs, strategic response to briefs, implementation responses and post campaign reviews
  • Lead the team on platforms such as the Google Marketing Platform, Google Ads, Facebook family of apps
  • Demonstrate understanding of non-platform-based media such as Radio, OOH and TV
  • Learn and develop a knowledge of emerging media such as Amazon
Partner:
  • Has trusted advisory relationship with media owners, clients, and agency partners
  • Seeks out market innovation and applies them to channel recommendations accordingly
  • Acts as an escalation point for media partner related feedback, engaging the AD where appropriate and necessary
  • Helps to deliver media strategy to increase/maintain client appraisal scores delivered via formal or in-formal check ins
  • Delivers a well-informed POV in every meeting and coaches the team in building their POV
Profit:
  • Demonstrates commercial acumen - increased investment QoQ, re-scoped service for core clients' YoY
  • Drives to increase scopes with AD using client prioritisation
  • Tracks and monitors client billing forecasts on monthly basis
  • Assist AD in developing team scopes and SLA's based on on-going client appetite and market changes
  • Monitors accurate financial processing within the team, zero account over spend or error due to effective QA and buddy system
  • Adheres to GroupM's SOX and compliance requirements
  • Ensures clients are adhering to all financial and compliance processes
  • Ensures team's timesheets are completed in a timely manner
  • Assists AD in ensuring delivery of all contractual requirements
  • Identifies and converts incremental revenue opportunities for NEO
Ideal Qualities
  • Solutions focussed
  • Detailed orientated
  • High emotional intelligence
  • Empathetic
  • Curious
  • Motivated to learn and grow
  • Strong communicator
Training available at this level
  • Product Bootcamps and online self-paced
  • GroupM and WPP training
  • 1:1 Mentoring at Neo/Mindshare/GroupM
  • LinkedIn Learning
Apply now and send your CV via the link!

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