Business Director, London

Agency Hogarth
Created 01/14/2022
Reference 4242829004
Category Business Development
Country United Kingdom
City London
Hogarth Worldwide is the world's leading creative content production company. Born to make the best work brilliantly, we combine craft, insight and technology to bring creative work to life for many of the world's most famous brands.

Founded 13 years ago, Hogarth has grown from a start-up to over 4,500 people, across 30 key cities and is now part of WPP. Obsessively striving for better is in our DNA, it is the reason for our existence and continues to drive us forward in all that we do, making Hogarth an exciting place to work and a great place to achieve your career ambitions.

Your Role:

We are looking for an experienced Business Director who can lead and strategically develop one of our global clients. This role reports to the Client Services Director. Responsibilities include:

New Business & Business Development Responsibilities
  • Run and lead any new business opportunity and pitch process including building the pitch team with the relevant senior management & new business lead
  • Build and maintain a client business development plan on an ongoing basis identifying specific opportunities and action required

Client Management Responsibilities
  • Ensure the client understands agreed workflows and manage them through the process
  • Set and manage client expectations deliverables and timeframes
  • Identify areas for improvement of existing workflow and processes which could benefit Hogarth and/or the client
  • Build strong, trusting relationships with key stakeholders, senior budget-holders and/or influencing clients and agencies, manage perceptions and expectations
  • Co-ordinate quarterly (or at least six-monthly) strategic reviews with the client to ensure objectives are being met, issues raised and resolved, and you have visibility of workload
  • Demonstrate ability to write, prepare and present documents, presentations and reports that are tailored to each clients, style, preference, knowledge and experience
  • Identify training requirements and opportunities for clients to ensure their adherence to processes and improve workflow
  • Ensure agendas and detailed contact reports are distributed following all client meetings (face to face and phone calls)

Internal Responsibilities
  • Demonstrate a thorough understanding of the Hogarth business model, services and technology
  • Provide detailed monthly account review to the Managing Director
  • Work with Account Directors to ensure optimum productivity levels are achieved and team morale is high
  • Implement standardised effective recruitment and retention process working in conjunction with the Talent Acquisition department

Project Management Responsibilities
  • Support Account Directors in coordinating between all relevant parties, especially the Hogarth production hubs (Print, Broadcast, Digital etc.) Clients and Agencies
  • Ensure you consistently deliver against all contractual obligations including SLAs and KPIs
  • Monitor internal workflows, identify areas for improvement and make recommendations

Quality Control Responsibilities
  • Act as a brand/QC guardian - always ensure brand guidelines and QC checklists and procedures are followed by all team members

Financial Responsibilities
  • Deliver revenue to meet targets agreed with FD in revenue forecasting on an ongoing basis
  • Keep MD and FD informed of any circumstances which would positively or negatively affect forecasts
  • Audit profitability/deliverables against resource levels
  • Ensure full compliance with all financial procedures and policies

Requirements:
  • Solid experience managing global clients in multiple markets with multiple stakeholders
  • Proven experience in identifying and seeking new business opportunities
  • Experience working with Print, TV and Digital campaigns
  • Exceptional client servicing skills
  • Team player
  • Strong numeracy skills
  • Can do attitude and an ability to work under pressure

Diversity and Inclusion
Hogarth is committed to diversity and inclusion, through our ideas, our people, how we behave and conduct ourselves. Creating a truly inclusive culture at all levels of the organisation that encourages different points of view, making Hogarth not only a better company and place to work but an environment where everyone experiences connection, opportunity and a sense of belonging. Please contact careers@hogarthww.com if you need the job advert or form in another format. Data
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