Position at VMLY&R
At VMLY&R, we create connected brands. We resist the usual ways of seeing, doing, and thinking - harnessing creativity, technology, and culture - to reimagine the entire connected consumer experience. Our goal? To create work that becomes part of people's lives, to drive value for our clients and, in the best of cases, to impact the world.
About the Role
The Supervisor, Client Engagement is responsible for overall agency services on accounts. Client Engagement Supervisors are responsible for the supervision, growth and development of client engagement team personnel, which includes providing training, motivation and performance evaluations. Training should focus on enhancing capabilities and skills in the following areas: Marketing Excellence, Ownership, Intelligence, and Innovation .
Externally, the Supervisor, Client Engagement is responsible for developing and maintaining a close relationship with senior-level client contacts, establishing VMLY&R as leaders on the business, helping to achieve clients' marketing objectives, and managing income results for the agency.
Supervisor, Client Engagement must be energetic and active proponents of all client partnerships within the agency and participate in and lead any external cross-functional teams. Leadership is rooted in strategic partnership with a focus on absolute understanding of the client's business - objectives, risks, and strategies. They are the core contact for all partner relationships and day-to-day client activities and must be able to articulate the vision and value of all agency attributes and points of differentiation. They are responsible for the core growth and development of the account team, including goal-setting performance evaluations. Financial responsibilities include monthly billing, forecasting, and updating clients on monthly billing and expenses. This candidate must be prepared for a fast-paced environment and must be comfortable making decisions.
VMLY&R is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.