Client Director, Hamburg

Agency Landor & Fitch
Created 07/14/2022
Reference 530
Category Client Services;Business Development
City Hamburg
Would you like to work in an international team with colleagues from more than 15 nations? Teamwork is important to you? Are you interested in design and brands? Come and join us!

We are looking for a Client Director for our team based in Hamburg, Berlin, or Munich. We need a leader, strategic thinker, a skilled planner and an improviser.

Let us tell you more...

We exist to help brands compete in an ever-changing and highly competitive world. To do our work effectively, we must have the highest standards and most efficient practices. This is where Client Directors come in. Our Client Services team help clients gain agility and find opportunities where others see adversity. The team helps clients and their brands gain profitable growth by thriving in an accelerated pace of change where disruption is the norm.

The role...

Our Client Directors are accountable for leading our key client relationships. They ensure and are motivated by delivering client services excellence and client satisfaction across all our clients and their brands.

Client Directors collaborate seamlessly with other functions in the office and the region, including Strategy, Design, Naming, Research and Brand Engagement.

As a client lead, they steer a team of people, and along with that team, ensure that all projects are delivered on time, on budget, and on scope. This is done through effective resourcing on all engagements, whilst delivering against our financial / budgeted work plans.

You will be reporting to and closely working with the Executive Director Client Services (based in Hamburg).

What we are looking for...

A passionate individual who brings experience in flawlessly executing and managing branding projects, team development and growth through existing and new clients.

You will have strong communication, negotiation, presentation and organizational skills, supervisory experience, and a passion for brands.

Required experience
  • Bachelor's Degree, Master's Degree (or similar)
  • Significant experience in a similar role, ideally in branding consultancy working through complex B2B and corporate branding projects
  • Team and client leadership experience
  • Experience collaborating across multiple functions, studios, and personalities

Capabilities (Success Factors)
  • Strong communication and presentation skills
  • Demonstrated project management skills - ability to "do"
  • Financially savvy - ability to establish financial goals for the business and for team members (
  • Meets challenges head-on and deals proactively with them to find a solution
  • High standards for work and attention to detail
  • Ability to effectively prioritise
  • Solid skills in MS Office
  • Fluent in German and English
  • Optimistic and capable of encouraging the same from others. A real team player!

About us

As a company with studios across the globe, we power up the best minds from 31 teams in over 22 countries to create a unique skillset for each client. We spark ingenuity with global creative sprints that cross time zones and borders and spur on the best of our talent. That includes exceptional brand consulting and strategic design, brilliance in experience, retail and workplace design, and competition-smashing motion design. We are part of the WPP group.

What we offer you

Flexibility, internationality, fun at work, flat hierarchies and room to contribute your own ideas... and the usual - free drinks and coffee, subsidy for pension scheme and HVV ticket, corporate benefits discounts, LinkedIn Learning and Headspace subscriptions, etc.

Finally - our commitment to Diversity & Inclusion:

We believe diversity brings creativity, which is at the heart of everything we do. We are actively engaging in creating an environment free of discrimination, where our people and their uniqueness can shine and be celebrated. We're working to set a standard for the industry as a whole, creating a culture of equity and belonging. We may not be perfect, and we know there is work to do, but we regularly check with our teams and Employee Resource Groups on how we are doing, using their insight to frame our thinking and actions, so we can all do better, working as one Landor & Fitch.

Landor & Fitch is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity or expression, sexual orientation, marital status, or any other legally recognized protected basis under federal, state, or local law.

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