Mediacom | Community Manager, Karachi

Agency GroupM
Created 11/24/2022
Reference oB0Glfwm
Category Creative
Job type Full-time
Country Pakistan
City Karachi
Description

Position at MediaCom

MediaCom is an agency of GroupM, the world's largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Community Manager to join us. As a Community Manager, you will be the fundamental brand advocate that works across all social networks. You will be someone who loves creating conversations, researching for exciting content and interacting with online audiences.

Overview of job

MediaCom is an agency of GroupM, the world's largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Community Manager to join us. As a Community Manager, you will be the fundamental brand advocate that works across all social networks for MediaCom's clients. You will be someone who loves creating conversations, researching for exciting content and interacting with online audiences.

Reporting of the role

This role reports to the Business Manager - Digital.

3 best things about the job:
  • Experienced leadership team
  • Opportunity to hone your skills and knowledge across social media channels/platforms
  • Grow with a passionate, driven and diverse team

In this role, your goals will be:

In three months:
  • Demonstrated an understanding of the client challenges and community management requirements.
  • Able to respond to client new briefs and community situations confidently

In six months:
  • Have demonstrated excellent communication skills and a willingness to be 'in the trenches' with extended teams
  • You will co-work with media planning team in project initial stage to deliver communications excellence to our clients

In 12 months:
  • Be one of the Pillars of strength for the company; setting and maintaining a high standard for all community management responsibilities.
  • Streamline and strengthen how workflow and processes. Work towards building a strong solution and framework for our clients.

What your day looks like at MediaCom:
  • Acts as the frontline social media manager by interacting with customers in real time across all social platforms.
  • Educate, establish and maintain conversation with customers to drive engagement and awareness on various platforms
  • Review social network performances and growth
  • Proactively recommend solutions and ideas to clients
  • Contribute to fan or audience reach growth and acquisition
  • Attend events and on ground activity to collect new/exclusive content and/or carry out live social media reports
  • Assist in managing campaigns and activations
  • Propose social media calendars and present to clients on a weekly/monthly basis
  • Ensure posts and replies are done in an efficient and timely manner
  • Liaise with clients directly for social media related matters
  • Carry out research on brand related content for proposals/presentations
  • Work closely with the Business Manager - Digital to ensure all client expectations are met and delivered

What you'll bring:
  • Background in copywriting a bonus
  • Flexible, yet impeccable verbal and written communication skills
  • Able to work professionally in a polite, respectful manner
  • Exceptional attention to detail
  • Confident to perform in a stressful work environment
  • Solid command of English

Minimum Qualifications:
  • Diploma or Degree in Journalism, Public Relations, Digital Marketing, Media Sciences or related field from a reputable university
  • 1-2 years' experience in relevant field.

More about MediaCom

MediaCom helps brands unlock growth through media. We do this by applying our unique Systems Thinking approach to data, technology and creativity to design communication strategies that build brands and generate sales.

As part of WPP, the world's largest marketing communications services group, and part of GroupM, WPP's consolidated media investment management arm, we have access to the richest data sets and most robust benchmarks in the business, enabling us to identify the best avenues for growth and unlock the potential in every brand.

Our success is underpinned by our long-standing belief that if we invest in our people, we'll deliver better results not only for our teams but also for our clients. "People First, Better Results" means that we invest in our people's careers and capabilities to help grow our clients' businesses.

In 2018, this approach led MediaCom to become the first network to hold all six major Media Network of the Year titles concurrently: Adweek, Campaign, Cannes Lions, Festival of Media Global, M&M Global and WARC Media 100. The agency retained the WARC Media 100 title in 2019, also winning Agency of the Year (MediaCom Israel) and Campaign of the Year (Gillette - I Don't Roll on Shabbos, MediaCom Connections Israel).

MediaCom is one of the world's leading media communications specialists, with billings of US$13.5 billion (Source: COMvergence, March 2019), employing 8,000 people in 125 offices across 100 countries. Its global client roster includes adidas, Coca-Cola (TCCC), Dell, Mars, NBC Universal, P&G, PSA, Richemont, Shell and Sony.

For more information, visit www.mediacom.com
Find us on Twitter @mediacomglobal
Like us on Facebook at facebook.com/MediaComGlobalNews
Join us on LinkedIn at linkedin.com/company/Mediacom

About Pakistan

GroupM Pakistan is the leading global media investment management operation in Pakistan. We see major growth coming on Digital platforms with internet penetration growing to 87 million broadband users and 85 million 3G/4G subscribers. Social media platforms have also grown substantially in Pakistan where Facebook stands at 34 million subscribers and TikTok has replaced Instagram to become the second most penetrated social platform. While the digitalization of the market is happening at a fast pace, it has also opened up opportunities for specializations like e-commerce, Digital Content, Video Planning solutions, Technology and Data & Analytics in Pakistan. GroupM Pakistan is a closely knit community where we value differences in opinions and thrive amidst this growth. Be a part of our dynamic team now! GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity - it's about belonging. We celebrate the fact that everyone is unique and that's what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

MediaCom

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