Account Manager, Manila

Agency Hogarth
Created 11/18/2023
Reference 4973455004
Category Client Services
Location Philippines
City Manila
Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.

The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.

Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.

The Role:

As part of the Account Management Team, your role is central to run the account smoothly and effectively. You will need excellent linguistic skills, attention to detail, a thorough understanding of Hogarth processes and help managing projects from brief to final delivery in collaboration with other departments. You will be client focused and require good communication, organisation and time management skills to manage your clients and internal departments, while always focusing on quality, process and profitability.

Reporting lines and key stakeholders

  • Responsible to manage all client projects from brief through to delivery ensuring final materials are on time and of the highest quality
  • Co-ordinate between all relevant parties - internal (Print, Broadcast, Digital etc.) and external (Clients and Agencies)
  • Consistently deliver against all contractual obligations include SLAs and KPIs
  • Where project managers/producers are involved, take responsibility for ongoing communication, tracking project progress and status vs. schedules, timings, delays etc.
  • Manage, monitor and update all timelines and set realistic expectations with clients
  • Immerse yourself in the client's brand and act as a brand guardian - always ensure brand guidelines and processes and procedures are followed

Requirements
  • Experience of working TV, print, or digital production (TV preferable)
  • High level of IT literacy, including usage of spreadsheets and strong numeracy skills
  • Prioritisation, time management and attention to detail
  • Can do attitude and an ability to work under pressure
  • Strong interpersonal and communication skills and fluent oral and written English

#LI-JC1

Diversity & Inclusion

Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging.

We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias.

Please contact careers@hogarth.com if you need the job advert or form in another format.
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