Senior Account Manager, Bucharest

Agency Hogarth
Created 11/18/2023
Reference 4829678004
Category Client Services
Location Romania
City Bucharest
Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.

The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.

Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.

About Hogarth and The Coca-Cola Company (TCCC)

Hogarth Worldwide is the world's leading creative content production company. Born to make the best work brilliantly, we combine craft, insight and technology to bring creative work to life for many of the world's most famous brands.

As The Coca-Cola Company's global production partner, we're looking for a talented Senior Account Manager to join our dynamic team here at Hogarth Worldwide for an incredible career opportunity. Managing the cross-channel communications for Coca-Cola's full portfolio of brands, you'll be integral to ensuring and building on the success of our partnership.

This is a unique chance to work for a truly international brand and level-up your career like never before.

What does a Senior Account Manager do at Hogarth?

The Senior Account Manager plays a vital role in the successful running of the EU Coca-Cola account by providing high levels of client servicing, production and internal/external stakeholders management. They are a master of communication and adaptability, ensuring deliverables across AV, Print and Digital are always met and expectations with key stakeholders managed. They provide impeccable professional delivery in their role and build strong relationships, whilst developing new opportunities for the account.

Some of their responsibilities include:
  • Demonstrating a clear understanding of the brand by acting as an Account brand/QC guardian
  • Serving as day-to-day contact for agency/client stakeholders and Hogarth internal departments
  • Coordinating between Project/Transcreation Management, Hogarth, client and agencies
  • Managing end-to-end AV, Print and Digital adaptation processes including liaison with internal teams, media agencies and clearance bodies
  • Handling all aspects of local market client campaigns from brief through to delivery, ensuring final materials are on time and of the highest quality
  • Managing, monitoring, and updating all timelines and set realistic expectations with clients
  • Managing workload effectively and highlighting to their line manager if support is required to ensure successful completion of a project
  • Supporting/training Account Managers/Account Executives in the team, pro-actively leading the teams to ensure they perform to the best of their ability
  • Following agreed workflows and utilize relevant project management tools
  • Checking all materials (PDFs, emails, TVCs etc.) and ensure quality control procedures have been followed before sending to clients
  • Highlighting and escalating quality control issues
  • Monitoring internal workflows, identifying areas for improvement, and making recommendations
  • Distributing contact reports and agendas
  • Assisting with financial reporting and smooth running of the finance function by managing agreed budgets and administrative tasks
  • Collating any information needed for input to client reports and presentations

Reporting lines and key stakeholders
This role reports to the Account Director. The Senior Account Manager works closely with Account Management, Production and Finance teams.

  • Previous experience working in a TV, print, or digital production role essential
  • Localisation experience essential
  • Understanding of creative expansion and/or have creative experience desirable
  • Strong project management, time management and prioritisation skills
  • Organized, detail-oriented, client focused and proactive
  • Excellent interpersonal and communication skills
  • Can-do attitude and an ability to work under pressure
  • Fluent oral and written English; any additional European language is a plus
  • Clear understanding of international brand challenges and working on global accounts with multiple markets and stakeholders

#LI-AI1 #LI-Hybrid

Diversity & Inclusion

Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging.

We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias.

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